AZ Auto Bros · Legal

Privacy Policy

Last updated: October 30, 2026

Who We Are

AZ Auto Bros is a mobile car detailing service based in Peoria, Arizona, owned and operated by Lance Johnson. We come to homes and offices across Peoria and the Phoenix metro ("the Valley") to provide detailing services. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

Contact us any time with questions about this policy: (623) 692-7587 or lance@azautobros.com.

Information We Collect

When you request a quote or book a service, we collect the information you give us directly:

  • Your name, phone number, and email address
  • Your vehicle's year, make, and model
  • The services you're interested in and details about the work you want done
  • Your home or office address, so we know where to come for the appointment

We collect this only when you contact us by phone, text, email, through our contact form, or through the chat widget on this website. Submitting the contact form does not opt you into text messages. We do not sell your information, and we do not collect information about you from other companies.

How We Use Your Information

We use the information you give us to:

  • Prepare and send you a quote for our detailing services
  • Schedule, confirm, and arrive at your appointment
  • Communicate with you by phone, text message, or email about your appointment, quote, or completed service
  • Follow up with you about services you requested

Text Messages & Mobile Numbers

If you give us your mobile number and agree to receive text messages from us, we may text you about your quote, appointment scheduling, and reminders. Message frequency varies depending on your booking and communication with us — typically only a few messages per appointment.

Message and data rates may apply from your mobile carrier. Consent to receive text messages is not a condition of purchasing any goods or services. You can opt out at any time by replying STOP to any message we send you, and you'll receive no further texts from us. For help, reply HELP or call (623) 692-7587.

We do not share, sell, or rent your mobile number or opt-in information with third parties or affiliate companies for marketing purposes. Your mobile number is used only to communicate with you about the services you requested.

How We Share Information

We don't sell or rent your personal information — ever. We share it only in these limited situations:

  • With service providers who help us operate (for example, the messaging or email platforms we use to reach you), and only as needed to deliver those services
  • When required by law, such as in response to a court order or legal process

Data Retention & Security

We keep your information only as long as we need it to serve you, handle follow-up communication, and keep basic records of completed work. You can ask us to delete your information at any time — just call or email us and we'll take care of it.

We take reasonable steps to protect the information we hold. No method of storage or transmission is 100% secure, but we limit access to your information to the members of our team who need it to serve you.

Your Choices

  • Opt out of texts: Reply STOP to any message, or ask us by phone or email.
  • Stop emails: Reply and ask to be removed, or email lance@azautobros.com.
  • Access, correct, or delete your info: Contact us and we'll handle your request promptly.

Children's Privacy

Our services are directed to vehicle owners and are not intended for children under 13. We don't knowingly collect personal information from children.

Changes To This Policy

If we update this policy, we'll post the new version on this page with a new "Last updated" date. Your continued use of our services after a change means you accept the updated policy.